Our Message on Covid-19

COVID-19 Related Information Update From Natural Selection

We are living in unprecedented times. At the heart of Natural Selection are our people: our guests, our staff, our travel trade partners and the communities that we have partnered with throughout our journey. Our thoughts go out to all those who have been affected by COVID-19 (the coronavirus).

We hope this page will answer some of your questions, but we are standing by to assist so please contact us at reservations@naturalselection.travel

I have a safari booked with you, what do I do?

We understand how difficult the current situation is with the ever-changing scenario around us. Please reach out to the travel agent or tour operator who booked your safari to discuss your options. If you can we urge you to rebook rather than cancel. We have introduced flexible postponement options in the hope you will travel with us in the not too distant future.

Why should I postpone?

Responsible tourism is recognised globally as a vital contributor and mechanism for poverty alleviation, job creation, socio-economic growth and environmental protection. In Africa, this couldn’t be truer. At Natural Selection we take this responsibility seriously. Our purpose as a business is to be a force for good in the protection of natural habitats and the people who live sustainably beside them.

We recognize that our operations are vital to the livelihoods in the areas in which we operate, and the abrupt decline in tourism revenue, as a result of the COVID-19 pandemic, has the potential for far reaching impacts on communities. In Botswana and Namibia, 8.9% and 15.7% of the population respectively are employed by the tourism sector. Within and alongside wildlife areas, tourism is often the only employer from villages throughout Botswana and Namibia. One employed person typically supports between five and seven other people. So, if you are in a position to postpone rather than cancel we urge you to do so.

Will a safari be safe?

Never have we craved the great outdoors, wide open spaces and the chance to reconnect with nature like now. But we also understand that things have changed and we need to take every precaution to keep our guests, staff and communities healthy. We understand that some people may feel nervous about travelling so we have outlined the procedures we have implemented to make a safari with Natural Selection as low risk as possible. We are lucky that our small camps are located in some of the continent’s wildest places, where often we are the only guests. However we will still be taking every precaution to ensure our camps are as safe as can be. The following procedures have been drawn up using the extensive guidelines from the Tourism Business Council of South Africa as well as recommendations from the World Health Organization. Please read our COVID-19 protocols here.

Can I do anything to help?

In light of the COVID-19 pandemic, global travel bans and the temporary closure of many safari camps across the region, this is a time to be mindful of the vulnerability of communities living alongside wildlife areas. Over the last three years, 1.5% of every guest’s stay in our camps has gone towards community and conservation projects.  Combined with the direct contributions that our camps make to local community outreach, this amounts to nearly USD 1 million, which we will continue to direct towards these initiatives.

For the first time, we are seeking public contributions for a COVID-19 Village Support program. This program will be transporting food parcels to remote villages to improve nourishment of communities in the face of this unprecedented viral threat. US$ 75 will feed a family of 6 for 1 month. If you are in a position to donate, you can do so here.

How can I stay up to date?

If you would like to keep hearing from us at this time, then please follow us on social media and sign up for our newsletter here. We will endeavor to keep this page up to date as the situation unfolds.

From our family to yours we urge you to keep safe and we look forward to welcoming you to the great outdoors and the wild world of Natural Selection when the time is right.

WHAT IF I AM UNABLE TO POSTPONE AND HAVE TO CANCEL? (New Bookings Only)

We fully understand that some people may be hesitant to rebook for a later date during these uncertain times. For new bookings, if you do need to cancel we are offering credits and a full refund up to the day of arrival into camp if you are unable to reschedule your safari. Please contact our reservations team for assistance or reach out to your travel agents or tour operator who booked your safari.