Privacy Policy

Your Information

We respect the privacy of our clients and the privacy of their personal information. All client information collected by Natural Selection is governed by this Privacy Policy. Although we own the data storage, databases, and the naturalselection.travel website, you retain all rights to your information.

What We Collect

Naturalselection.travel visitors – We primarily collect volunteered information through the use of web forms. Users of naturalselection.travel also have the option to provide more information regarding their interests in Natural Selection and our products. When requesting to join the e-newsletter mailing list, we also collect your name and email address. Through the use of third-party partners, Natural Selection may collect and analyze certain visitors’ aggregate information regarding the use of naturalselection.travel and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, page visits, website referral data, Cookie data, and live chat transcripts. Through the use of third-party partners, Natural Selection may also collect and analyze visitor-specific personal information that identifies you as an individual or relates to an identifiable individual, including but not limited to name, postal address, telephone number, email address, page visits, clicks or travel interests.

Email – We collect the email addresses and certain personally identifiable pieces of information of those who communicate with Natural Selection via email.

Use of Information

We may use personal information to provide the services you’ve requested, including services that display customized Trip Forms. We may also use personal information for auditing, managing and enhancing customer data, lead generation, and research and analysis to operate and improve Natural Selection. We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Policy and any appropriate confidentiality and security measures.

The information we collect is not shared with or sold to other organizations, except to provide the services you’ve requested, when we have your permission, or under the following circumstances:

If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.

If Natural Selection is acquired or merged with another company.

If Natural Selection partakes in cross-company marketing. In this event, Natural Selection can share select data with reputable partner companies and vendors for the sole purpose of marketing to those clients who have not opted out of Natural Selection marketing. This data may include but is not limited to: your name, mailing address, and email address. To opt out of any cross-company marketing, see the section on Accessing and Updating Personal Information.

Cookies and JavaScript

We use Cookies and JavaScript to assist in delivering services and providing a positive and personalized user experience. Our persistent and session cookies are used to identify unique visitors to our site and to provide you with easy access to your data. If you have your Internet browser set to reject cookies or to disable JavaScript, your usage of parts of naturalselection.travel may be interrupted.

Security

Natural Selection has implemented processes intended to protect user information and maintain security of data. We have attempted to protect Natural Selection’s servers by locating them in areas with security procedures, using firewalls and implementing other generally available security technologies.

Accessing and Updating Personal Information

When you use the Natural Selection website, we make good-faith efforts to provide you with access to your personal information and either correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You my update your information by contacting us by phone, email, or mail. We may decline to process requests that are unreasonably impractical such as requests concerning information residing on backup drives for which access is not otherwise required.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, emailing us at the above address, or writing to us at the above address.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address.

Persons who supply us with their email address online may receive email contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such emails, please let us know by sending us an email at the above address, calling us at the above telephone number, writing to us at the above address, or unsubscribing from the link in any of our emails.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at https://naturalselection.travel/privacy-policy. If we make a change to this policy by continuing to access or use this site after those changes become effective, you agree to be bound by the revised Privacy Policy.

Those concerned with how private information is used by Natural Selection should contact us with any questions. We can be reached via email at enquiry@naturalselection.travel or you can reach us by telephone at +27 21 001 1574 (Cape Town), +27 11 326 4407 (Johannesburg), or +264 61 225 616 (Windhoek).